GTM and Outreach
Help center / Campaigns

Pause, edit and restart a campaign.

Change a running campaign, add steps, and stop the sequence for a lead.

Pause and resume

Click Pause on an active campaign. No more emails go out. Click Resume to continue where it stopped.

Edit while running

You can edit a running campaign: emails, schedule, limits and senders. Changes apply to the next emails it sends. Big content changes may get a quick review first.

Turn providers on or off

Switch a provider off under ESP sending: its leads are set aside right away. Switch it back on: they join the sequence again.

Add a step to a finished campaign

When all leads have finished, click Add step and restart. Write the new email. Leads continue from where they stopped. You can choose to send it only to leads who never replied.

Stop the sequence for some leads

Open the campaign’s Leads, select people, and click Stop sequence. They get no more emails from this campaign.

Out of office

If a lead’s reply is an out-of-office message, we pause their sequence until they’re back.

Duplicate

Click Duplicate to copy a campaign’s settings and emails into a new draft.

Still stuck? Use the chat button inside the app, or email us at support@example.com.