Your blocklist.

Go to Settings, then Blocklist.

Anything on your blocklist is never emailed from any campaign in your account.

What gets added automatically

• Hard bounces: the address doesn’t exist.
• Unsubscribes: anyone who clicks unsubscribe, or replies “unsubscribe”, “stop” or “remove me”.

Add your own

Add emails (name@company.com) or whole domains (company.com). For example: competitors, current customers, or people who asked not to be contacted. Add a reason so your team knows why.

Soft bounces

Soft bounces (a full mailbox, a temporary error) are not blocked automatically. You can block them from a domain’s page.

Removing an entry

You can remove an entry you added. Be careful: unsubscribes must stay blocked by law in many countries.