# Schedule and smart scheduling | GTM and Outreach

Source: https://exntra.in/help/schedule

[Help center](/help)

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-   [Start here](/help/start-here)

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-   [Connect a Google Workspace mailbox](/help/connect-google)
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Reaching the inbox

-   [Sending limits and the slow start](/help/slow-start)
-   [Why we don't do warm-up](/help/no-warmup)
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-   [Import contacts](/help/import-contacts)
-   [How we check contacts](/help/contact-checks)
-   [Email providers (ESP sending and matching)](/help/email-providers)
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Campaigns

-   [Create a campaign](/help/create-campaign)
-   [Write your emails](/help/write-emails)
-   [Schedule and smart scheduling](/help/schedule)
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-   [1–100 testing](/help/ab-testing)

Inbox and replies

-   [The Master Inbox](/help/master-inbox)
-   [Automatic replies](/help/auto-replies)

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-   [Team members and roles](/help/team-roles)
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# Schedule and smart scheduling

Sending window, days, time zones, and how emails are spread through the day.

[Open in the app →](https://app.example.com/#/campaigns/new)

## Sending window

Emails only go out inside the window. The default is **10:00 to 17:00**.

## Days

Pick the days to send. The default is **Monday to Friday**.

Wait times between steps count calendar days. If a follow-up is due on a day you skip, it goes out on the next sending day.

## Time zone

Pick the time zone for the window, for example India (Asia/Kolkata) or New York.

Choose **Lead’s own time zone** to send in each lead’s working hours.

## Smart scheduling (recommended)

With smart scheduling on, each mailbox’s emails are **spread across the whole window**, with random spacing. For example, 30 emails between 10:00 and 17:00 go out about one every 14 minutes.

Nothing goes out in a burst at launch. A steady pace looks like a real person, and that helps delivery.

With smart scheduling off, emails go out as fast as the random gap allows, until the daily limit is reached. That is usually within the first hours of the window.

## Random gap

Every mailbox waits a random time between two emails, for example 2 to 6 minutes. You set the minimum and maximum in **Sending limit**.

## Holidays and days off

Turn on **Skip public holidays in India** to send nothing on national holidays like Diwali, Holi and Republic Day. Click **See dates** to check the list.

Under **Other days off**, add your own dates, like a company holiday or a local festival. Follow-ups wait for the next sending day.

## Best times, from your replies

Once you’ve sent about 300 emails and had 10 replies, we show which hours and days get the most replies. Click **Use these times** to set your window to them.

## When does my campaign end?

The **Summary** shows an **estimated end date**, based on your leads, mailboxes, daily limits and days.

[Previous**Write your emails**](/help/write-emails) [Next**Unsubscribe options**](/help/unsubscribe)

**Still stuck?** Use the chat button inside the app, or email us at [support@example.com](mailto:support@example.com).