# Help center | GTM and Outreach

Source: https://exntra.in/help

# Help center

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Simple answers about every part of GTM and Outreach.

## Getting started

-   [**Start here**Your first day, step by step. From sign-up to your first campaign.](/help/start-here)

## Mailboxes

-   [**Connect a Google Workspace mailbox**Connect Gmail or Google Workspace with an app password.](/help/connect-google)
-   [**Connect Microsoft 365**Connect an Outlook or Microsoft 365 mailbox, with Microsoft sign-in or SMTP.](/help/connect-microsoft)
-   [**Connect Zoho Mail**Connect a Zoho mailbox with an app password.](/help/connect-zoho)
-   [**Connect any other provider (SMTP and IMAP)**Titan, GoDaddy, Hostinger, Namecheap, IONOS, cPanel hosting, your own server and more.](/help/connect-smtp)

## Reaching the inbox

-   [**Sending limits and the slow start**How many emails each mailbox sends a day, and why new mailboxes start small.](/help/slow-start)
-   [**Why we don't do warm-up**Warm-up can hurt you. What Google and Microsoft really check, and what to do instead.](/help/no-warmup)
-   [**Set up SPF, DKIM and DMARC**The three DNS records every sending domain needs, with steps for Google, Microsoft and Zoho.](/help/dns-records)
-   [**Domain and server checks**What we check every day, what each result means, and how to fix it.](/help/domain-health)

## Contacts

-   [**Import contacts**Upload a CSV, an Excel file or a Google Sheets link, and match your columns.](/help/import-contacts)
-   [**How we check contacts**Which addresses we leave out when you import, and why.](/help/contact-checks)
-   [**Email providers (ESP sending and matching)**Choose which providers a campaign emails, and send Google leads from Google mailboxes.](/help/email-providers)
-   [**Your blocklist**Emails and domains that are never emailed, from any campaign.](/help/blocklist)

## Campaigns

-   [**Create a campaign**The six steps of the campaign builder, from name to content.](/help/create-campaign)
-   [**Write your emails**Steps and follow-ups, personal details like first name, and dictating by voice.](/help/write-emails)
-   [**Schedule and smart scheduling**Sending window, days, time zones, and how emails are spread through the day.](/help/schedule)
-   [**Unsubscribe options**Let people opt out in one click. Required by Gmail and Yahoo.](/help/unsubscribe)
-   [**Preview, test and review**See exactly what leads will get, send yourself a test, and how our quick review works.](/help/test-and-review)
-   [**Understand your results**Sent, opens, clicks, replies and bounces, and why some opens don't count.](/help/campaign-results)
-   [**Bounces and auto-pause**Hard and soft bounces, and how campaigns protect your mailboxes.](/help/bounces)
-   [**Pause, edit and restart a campaign**Change a running campaign, add steps, and stop the sequence for a lead.](/help/manage-campaign)
-   [**1–100 testing**Write up to 100 versions of an email, see which gets the most replies, and send the winner to everyone.](/help/ab-testing)

## Inbox and replies

-   [**The Master Inbox**Every reply from every mailbox in one place. Labels, snooze, notes, assigning and shortcuts.](/help/master-inbox)
-   [**Automatic replies**Send your booking link or pricing automatically when a lead replies.](/help/auto-replies)

## Account and team

-   [**Team members and roles**Invite teammates and choose what each person can do.](/help/team-roles)
-   [**Workspaces**Separate mailboxes, lists, campaigns and inbox for each client or brand.](/help/workspaces)
-   [**HubSpot, Salesforce and moving from other tools**Sync activity with your CRM, and import campaigns from Instantly or Smartlead.](/help/integrations)
-   [**API, webhooks and AI agents**API keys, the MCP server for Claude and other AI tools, and webhooks.](/help/api-and-ai)
-   [**Plan and billing**One plan with everything. Pay in rupees with UPI, or in dollars.](/help/billing)
-   [**When our support team opens your account**What support can see and do, and how you see every visit.](/help/support-access)
-   [**Change the app's language**Use the app in Hindi, Tamil, Arabic, Spanish and 18 other languages.](/help/language)
-   [**Two-step sign-in**Protect your account with a code from your phone, and keep backup codes in case you lose it.](/help/two-step-sign-in)

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**Still stuck?** Use the chat button inside the app, or email us at [support@example.com](mailto:support@example.com).